1 hour ticket response
Prompt assistance is our highest concern and that’s why we have a team of professional support engineers who are eager to offer a swift reply to any question that you might possibly have. Just post your customer support ticket from the Website Control Panel and we’ll reply within 60 minutes at the latest. In fact, we work hard and aim for a twenty–minute trouble ticket response time.
An Exceptional Client Support Service
Each member of our client service staff has several years of experience in the Linux shared web hosting realm and the vast majority of them have been with us for at least five years. They are all prepared to respond to all your inquiries in the most proficient manner possible.
An Easy–to–Browse Help Center
To help you find a quick hint on how to use a particular feature, we have incorporated a really user–friendly Help Center section in your Website Control Panel. You can search through an extensive collection of web hosting account administration articles and website management articles, have a gaze at the F.A.Q. archive or watch our how–to video tutorials.