Extensive Online Documentation
Learn what online documentation typically is and exactly how it could allow you to far better understand the hosting world.
Many persons who start using their first hosting account, or switch companies, frequently have inquiries about how specific things are done or have difficulty setting up various things like emails, site settings, and so on. This is why, a lot of web hosting providers have prepared documentation with the most frequently asked questions and issues in order to help their customers receive information quickly and easily. Consequently, the support team members can dedicate more time to actual problems that some customers may be encountering, as the solution for the smaller things will already be available on the web and customers can easily fix them without having to get in touch with the help desk staff. Having detailed documentation is extremely important, especially for new users with no experience at all, as the hosting service involves numerous features and lots of individuals can get puzzled about what action to take. A good knowledge base can both help you complete the things that you want and learn how the hosting service functions in general.
Extensive Online Documentation in Shared Web Hosting
All Linux shared web hosting that we’re offering come with an elaborate knowledge base where you can find all you should know in regards to your hosting account. Regardless of whether you are aiming to create a brand-new database, to redirect a domain using an .htaccess file or to set up an e-mail address on your desktop PC or feature phone, you can simply read our step-by-step help articles and all the info that you require will be there. When you go to a specific section of the Hepsia Control Panel, you can see articles that are dedicated to the functions that you can access through it. If you would like to see the whole article archive and get acquainted with all the functions that Hepsia offers, or simply to read general info about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost to encompass any difficulty that you may face, but if you do not find what you’re looking for, you can always contact us, as our customer service technicians are at your disposal night and day.